We will reopen as soon as possible. Our payment processor had been offline since January due to an error with our EIN. Unbeknown to us, the issue was resolved back in October and we are just now (12/6) seeing these orders. We will get these shipped out as soon as possible. Pre-orders from last year are in the process of shipping. All HELL-ST will be shipped in December, all other pre-orders are slated for shipment for January. No email communications exist for Pesanta/Vale of Tears, all previously associated email accounts are now inactive. You may write to PO Box 9224, Auburn CA 95603, it is checked once a month. Greysun has a limited amount of our releases stocked. Please visit them for purchases while the website is down.